Almost all of them… A client was bemoaning the fact that she had numerous competitors for her business. She was wrong. Those other businesses were not at her price point or level of service. The people who would choose to use those other services were not in her...
Deliver value with engagement. In the past week I’ve attended more webinars than I did the entire first quarter. This week’s webinars were different. There were a lot more people Zooming around that are not quite ready for prime time. So, if you are planning to...
…and be positively memorable. You’ve worked for weeks or days to create a stunning PowerPoint Presentation to wow your audience. You’ve practiced your timing and know exactly when and where to click. You’ve tested your links and made sure that they go where they...
So, don’t screw it up. There are two things that ruin a possibly good speech for me: The Apology and The Resume. The first happens when the speaker steps up to the mic and proceeds to explain how they don’t normally speak in public, how they are...
HINT: It is not about you. Recently, I had to again force myself to not stand in a corner clinging to my coffee cup and mingle with people I barely know. It’s called networking and as an introvert, it is among my least favorite sports. Reportedly, it’s about a 50/50...
Your doctor rushes into the examination room dressed for tennis and starts asking you pertinent questions about your health. If this is an emergency you’ll think they are truly dedicated to you and their Hippocratic Oath. However, if this is your annual checkup...
