Almost all of them… A client was bemoaning the fact that she had numerous competitors for her business. She was wrong. Those other businesses were not at her price point or level of service. The people who would choose to use those other services were not in her...
Deliver value with engagement. In the past week I’ve attended more webinars than I did the entire first quarter. This week’s webinars were different. There were a lot more people Zooming around that are not quite ready for prime time. So, if you are planning to...
So, don’t screw it up. There are two things that ruin a possibly good speech for me: The Apology and The Resume. The first happens when the speaker steps up to the mic and proceeds to explain how they don’t normally speak in public, how they are...